Contact Us

At Firewoods Store, we value our customers and welcome your questions, feedback, and concerns. Whether you need assistance with an order, product information, payment, shipping, returns, or refunds, we encourage you to contact us.

Business Contact Information

Business Name: Firewoods Store
Website: https://firewoods.store/
Business Address: Schönwalder Allee 19, 23734, Germany
Tax Number: 12/345/67890
VAT ID: DE123456789

Business Email- support@firewoods.store

CONTACT NUMBER : +4915733604047

Customer Support Hours

  • Monday: 09:00–13:00 and 14:00–17:00
  • Tuesday: 09:00–13:00 and 14:00–17:00
  • Wednesday: 09:00–13:00 and 14:00–17:00
  • Thursday: 09:00–13:00 and 14:00–17:00
  • Friday: 09:00–13:00 and 14:00–16:00
  • Saturday and Sunday: Closed

All times are local German time.

How We Can Help

You may contact us regarding:

  • Product details and availability
  • Existing orders and order status
  • Payment questions
  • Shipping and delivery enquiries
  • Order cancellations
  • Returns, refunds, and damaged products
  • Privacy and personal data requests

When contacting us about an existing order, please include your order number and a clear description of your enquiry. This will help us assist you more efficiently.

Please contact us through the contact options available on our website. We aim to respond as promptly as reasonably possible during business hours.

Thank you for choosing Firewoods Store.